Returns & Exchanges

At AVA of Norway, we want you to be fully satisfied with your high-quality pressure washers and accessories. If your equipment isn't the right fit, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Ensure the product is in its original packaging with all nozzles, hoses, and manuals included; securely seal the box to prevent damage during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.

4

Inspection and Refund

Once our technicians verify the condition of the returned unit, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing